INDUSTRY-LEADING SERVICE
Fendt Gold Star Customer Care

The Gold Star Promise

Operational success takes more than just superior machine performance. Farmers need to manage risk, downtime and variable expenses. That's why every Fendt product comes standard with our industry-leading Gold Star Customer Care program, offering total peace of mind.

The Gold Star Plus Extended Promise

Offering more than just our standard Gold Star Customer Care Program, Gold Star+ is the industry’s best extended service contract plan providing additional coverage for up to five years. This coverage includes both maintenance and warranty coverage.

Select from Two Programs for the Best in After-Sale Care

Gold Star and Gold Star Plus

Gold Star		Gold Star+
3 Years*	LENGTH	5 Years*
Up to 3,000 Hours	HOURS	Up to 5,000 Hours
Full Bumper-to-Bumper with $0 Deductible	COVERAGE	Ultimate ESC Coverage with $0 Deductible
Included with Base Warranty	SAVINGS	15% OFF Extended Service and Maintenance
All Factory-Recommended Maintenance Included	MAINTENANCE	Same as Gold Star
5 Year Subscription	FENDT CONNECT	Same as Gold Star
Loaner provided if equipment can’t be fixed within 48 hours†	UP TIME	Travel or hauling included from Day 1**

_{* Each equipment has specific hours that if reached before the 3 years would meet the terms of this program. Ask your dealer for details.
† Loaner program only applies to Tractors and Combines.
** Up to 4 hours per repair.}

Boost Your Bottom Line with Gold Star

The Savings

Conservatively, Gold Star saves $8,000 per year in annual maintenance costs. Over the 3-year term, that is a $24,000 value.

Lock in today’s price with Gold Star Plus and receive a discount on parts and labor on all future maintenance as well as huge savings on future machine failures.

The Residual

Fendt products enjoy some of the highest resale values in the industry. The Gold Star program ensures that all Fendt products are well-maintained, documented, and ready for the next task with their next owner.

The Parts

To ensure your Fendt machines are maintained to the highest standards, only certified AGCO parts are used for repairs. Our system fill rates are some of the highest in the industry, to ensure we have the right part for your machine when it’s needed.

Gold Star Breakdown

Details

	Fendt Tractors	Fendt Combines	Fendt Planters
The Warranty	3 Years or 3,000 hours (whichever occurs first)	3 Years or 1,250 engine hours (whichever occurs first)	3 Years or 6,500 acres (40’ models) or 10,000 acres (60’ models) whichever occurs first.
The Maintenance	All scheduled maintenance including routine fluid and filter changes and inspections during the term.	All scheduled maintenance including routine fluid and filter changes and inspections during the term.	Annual inspections (one per year) during the term.
The Loaner	A loaner is provided if your machine isn’t repaired within 48 working hours.	A loaner is provided if your machine isn’t repaired within 24 working hours.	Not offered due to the unique configurations of individual planters.
Fendt Connect	Five-year subscription	Five-year subscription	N/A